Last Updated: May 21, 2026
When you interact with AlphaStack, you may provide information such as name, email address, company name, account credentials, billing information, messages submitted through forms or support requests, and content uploaded to our platform.
When you use our Services, we may automatically collect IP address, browser type, device information, operating system, usage analytics, log data, cookies and similar technologies, and error and diagnostic information.
When using AI-powered features, we may process prompts, inputs, generated outputs, interaction metadata, and workflow activity. This data helps improve platform performance, security, and user experience.
We use collected information to provide and maintain our Services, improve platform functionality, process transactions and subscriptions, respond to support requests, detect fraud, abuse, or security risks, analyze platform usage and performance, personalize user experience, develop new products and AI features, and comply with legal obligations. We may also use aggregated and anonymized information for analytics, research, and operational improvements.
AlphaStack may use artificial intelligence and automated systems to route support requests, improve workflows, generate recommendations, process submitted content, and analyze operational metrics. We do not use private customer content for public model training without authorization. Users are responsible for ensuring they have the rights to upload or process any data submitted to the platform.
We do not sell personal information. We may share information with cloud infrastructure providers, payment processors, authentication providers, analytics and monitoring services, legal or regulatory authorities when required by law, and service providers operating on our behalf. All third-party providers are expected to maintain appropriate security and confidentiality protections.
We may use cookies and similar technologies to maintain login sessions, improve website functionality, analyze traffic and usage, personalize user experience, and improve platform performance. You may control cookies through your browser settings.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. These protections may include encryption, secure cloud infrastructure, access controls, authentication systems, monitoring and logging, and security reviews. However, no method of transmission or storage is completely secure.
We retain information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and operational integrity. Information may be deleted, anonymized, or aggregated when no longer required.
Depending on your location, you may have rights to access your personal information, correct inaccurate information, request deletion of your data, object to certain processing activities, withdraw consent, and request data portability.
To exercise these rights, contact us at:
support@alphastack.ai
Our Services may integrate with third-party providers such as Google, Apple, Stripe, PayPal, cloud hosting providers, and authentication services. Your use of those third-party services may also be governed by their own privacy policies.
AlphaStack is not directed toward children under 13. We do not knowingly collect personal information from children.
Your information may be processed and stored in the United States or other jurisdictions where our infrastructure providers operate. By using our Services, you acknowledge that your information may be transferred internationally.
We may update this Privacy Policy from time to time. When material changes are made, we may update the "Last Updated" date or provide additional notice where required.
If you have questions regarding this Privacy Policy, please contact:
support@alphastack.ai